Join Tock

We are an extremely passionate group dedicated to changing the world of reservations.

Marketing and Account Management Intern — Chicago, IL

About Tock

Tock is changing the way restaurants, wineries, and event organizers think about and run their business. This includes a robust reservation, guest, and table management system for businesses of all sizes across the globe.

Tock was founded with the idea there was a better way for guests to book reservations. Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star, and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Nick started work on a crude reservation system. The homemade platform was a success. Soon after, Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust platform to change the way people dine around the world.

Tock’s explosive growth (as of September):

  • Announced an exclusive partnership and integration with Chase Pay & Ultimate Rewards
  • Announced an exclusive partnership and integration with WineDirect
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 20 countries operating in 100+ cities
  • Has now processed over $337 million in prepaid reservations

What you’ll do

An internship at Tock is more than just a learning experience, it’s an opportunity to make an impact in a rapidly growing start-up with some of the best and brightest in the industry. The Marketing and Account Management teams are the face of Tock to our customers. Through this internship, you’ll gain first-hand experience in the following:

  • Research and gain exposure to the restaurant industry
  • Learn how to configure Tock’s software for new customers
  • Assist team members with tasks for training new customers
  • Learn how to document and enter requirements within Salesforce software
  • Build reports and learn how to analyze marketing data
  • Support other team initiatives as needed

We’re hoping you are

  • Excited about Tock and what we do
  • Passionate about software and the restaurant industry
  • A strong communicator via email, phone, and social media
  • Experienced using Excel, Google Sheets and Docs, SQL

You must be

  • Enrolled in a 4-year undergraduate degree program, or recent graduate
  • Experienced working in an office environment
  • A quick learner with the ability to multi-task in a fast-paced environment
  • Detail oriented and able to prioritize time-sensitive assignments
  • Possess strong analytical, problem-solving and writing skills
  • Problem solver and able to work independently
  • Strong work ethic and high level of professionalism
  • Able to commit to 16-20 hours per week (days are flexible) and a minimum 3-month commitment
  • Legally authorized to work in the United States

What we offer

  • $15 per hour
  • Free lunch
  • Nitro coffee on tap
  • Snacks

Timeframe

  • The internship begins December 2018 or January 2019
  • There is a minimum 3-month commitment

Interested?

Please submit your resume and cover letter using the link below.
Apply now