Sales Development Executive Manager
Chicago, IL

About Tock

Tock is changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe. This includes a robust reservation, pickup and delivery, guest, and table management system for businesses of all sizes.

Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005—now a perennial Michelin three star and widely considered one of the best restaurants in the world. From the start they were spending an average of $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations, problems Nick wanted to solve. Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to do just that — to design and develop a new, robust reservation platform to change the way people around the world search, book, and dine.

Tock’s explosive growth (as of May 2020):

  • Awarded Built In’s “2020 Best Places to Work”
  • Announced Tock’s platform will be powering JP Morgan Chase’s new Dining Program
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 30 countries operating in 200+ cities
  • Processed almost $1 billion in prepaid reservations
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
  • Named one of 2019's 50 Startups to Watch

Job description

Tock is looking for an experienced and motivated Sales Development Executive (SDE) Manager to join our team. As a member of Tock's growing sales organization, the SDE Manager will be part of a dynamic group, working alongside some of the world’s best Chefs, accomplished entrepreneurs, and world famous restaurant owners. The ideal candidate is interested in working in a startup environment and is excited about the restaurant and hospitality industry.

You will directly contribute to Tock’s growth by managing a team of Sales Development Executives exclusively focused on generating new business opportunities and scheduling meetings and product demonstrations for our Territory Account Executives. You’ll hire, train, coach, mentor, and lead a team of sales hunters.

What we're looking for

  • 3+ years managing SDR/BDR teams (B2B SaaS preferred)
  • Proven track record of meeting and/or exceeding team meeting and appointment quotas
  • Expertise using Salesforce to manage pipeline and build reports
  • Knowledge and ability to organize lead generation efforts
  • Strong lead generation and cold outreach skills
  • Excellent written and verbal communication skills
  • Strong work ethic and high level of professionalism
  • Willingness to take on additional projects and duties
  • A positive attitude and ability to lead by example
  • Bachelor’s degree

What you’ll do

  • Hire, coach, mentor and lead a team of Sales Development Executives
  • Meet and exceed team sales revenue goals and overall business objectives
  • Help create and develop new processes and best practices
  • Develop and motivate top performers and retain team members
  • Accurately forecast on-time team pipeline
  • Manage complex sales and develop strategic plans
  • Organize and manage the team’s daily activity within Salesforce
  • Prepare and maintain reports showing the team’s performance, activity and results to further collaborate with leadership on recommendations for trends and areas in need of improvement

What we offer

  • Competitive salary
  • Full benefits (medical, dental, vision), 401k
  • Paid time off
  • Paid parental leave


Please submit your resume and cover letter, letting us know why you're interested in Tock, using the link below.
Apply now