We want to help you run a better business, and create experiences your guests will never forget.

Sales Manager — Chicago, IL

About Tock

Tock is reimagining how chefs, restaurants, and wineries across the world run their businesses and manage reservations.

Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Knowing there had to be a solution, Nick started work on a new reservation system. The homemade platform was a success, nearly eliminating no-shows and dramatically improving the guest experience. Soon after, Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust platform to change the way people dine.

Tock’s explosive growth (as of April 2019):

  • Reached a global customer base of over 20 countries operating in 100+ cities
  • Has now processed over $480 million in prepaid reservations
  • Announced an exclusive partnership and integration with Chase Pay & Ultimate Rewards
  • Announced an exclusive partnership and integration with WineDirect
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more

Job description

Tock is looking for an experienced and motivated Sales Manager to join our team. As a member of Tock's growing sales organization, you'll be part of a dynamic group, working alongside some of the world’s best Chefs, accomplished entrepreneurs, and world famous restaurant owners. The ideal candidate is interested in working in a startup environment and is excited about the restaurant and hospitality industry.

You will directly contribute to Tock’s growth by managing a team of Territory Account Executives exclusively focused on bringing in new partners. You’ll hire, train, coach, mentor and lead a team of hunters and closers.

What we're looking for

  • 3 to 5+ years in B2B sales management (SaaS experience preferred)
  • Proven track record of meeting and/or exceeding team sales quotas
  • Knowledge and ability to drive a transactional sales cycle from start to finish
  • Strong negotiation and contracting skills
  • Excellent written and verbal communication skills
  • Strong work ethic and high level of professionalism
  • Experience using Salesforce to manage pipeline and build reports
  • Willingness to take on additional projects and duties
  • A positive attitude and ability to lead by example
  • Bachelor’s degree

What you’ll do

  • Hire, coach, mentor and lead a team of Territory Account Executives (sales reps)
  • Meet and exceed team sales revenue goals and overall business objectives
  • Help create and develop new processes and best practices
  • Develop and motivate top performers and retain team members
  • Accurately forecast on-time team pipeline
  • Manage complex sales and develop strategic plans
  • Organize and manage the team’s daily activity within Salesforce
  • Prepare and maintain reports showing the team’s performance, activity and results to further collaborate with leadership on recommendations for trends and areas in need of improvement

What we offer

  • Competitive salary
  • Full benefits (medical, dental, vision), 401k
  • Paid time off
  • Paid parental leave
  • Free daily lunch
  • Nitro coffee on tap


Please submit your resume and cover letter, letting us know why you're interested in Tock, using the link below.
Apply now