Careers

We want to help you run a better business, and create experiences your guests will never forget.

Territory Account Executive — Chicago, IL

About Tock

Tock is reimagining how chefs, restaurants, and wineries across the world run their businesses and manage reservations.

Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Knowing there had to be a solution, Nick started work on a new reservation system. The homemade platform was a success, nearly eliminating no-shows and dramatically improving the guest experience. Soon after, Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust platform to change the way people dine.

Tock’s explosive growth (as of April 2019):

  • Reached a global customer base of over 20 countries operating in 100+ cities
  • Has now processed over $480 million in prepaid reservations
  • Announced an exclusive partnership and integration with Chase Pay & Ultimate Rewards
  • Announced an exclusive partnership and integration with WineDirect
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more

Job description

Tock is looking for an experienced and motivated Territory Account Executive to join our growing team. As a member of Tock's growing sales organization, you'll be part of a dynamic group, working alongside some of the world’s best Chefs, accomplished entrepreneurs, and world famous restaurant owners. The ideal candidate is interested in working in a startup environment and is excited about the restaurant and hospitality industry.

You will continuously build a high-quality, strategic pipeline to drive the adoption of Tock to customers. As a TAE, you will be responsible for managing the end-to-end sales process; lead generation, solution demoing, negotiation, and hand-off to our implementation team to ensure customer success.

What we're looking for

  • 3+ years selling software (SaaS experience preferred)
  • Proven track record of meeting and/or exceeding sales quotas
  • Proven negotiation skills
  • Knowledge of restaurant operations
  • Excellent written and verbal communication skills
  • Strong work ethic and high level of professionalism
  • Experience using Salesforce to manage pipeline
  • Bachelor’s Degree

What you’ll do

  • Pitch Tock to replace and improve current reservation systems
  • Meet and exceed sales revenue goals and overall business objectives
  • Manage the entire sales process from lead generation to contract negotiation
  • Become a Tock product expert to lead online and onsite product demonstrations
  • Build your territory pipeline of prospects through cold-calling, internet search, and professional networking
  • Manage complex sales and develop strategic plans
  • Organize and manage daily activity within Salesforce
  • Collaborate with Tock’s Account Management team to ensure expectations set during the sales process are achieved during implementation

What we offer

  • Competitive salary
  • Full benefits (medical, dental, vision), 401k
  • Paid time off
  • Paid parental leave
  • Free daily lunch
  • Nitro coffee on tap

Interested?

Please submit your resume and cover letter, letting us know why you're interested in Tock, using the link below.
Apply now