Territory Account Executive — Chicago, IL

About Tock

Tock is changing the way restaurants, wineries, and culinary event organizers run their business. This includes a robust reservation, guest, and table management system for businesses of all sizes across the globe.

Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Knowing there had to be a solution, Nick started work on a new reservation system. The homemade platform was a success. Soon after, Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust platform to change the way people dine around the world.

Tock’s explosive growth (as of October 2019):

  • Reached a global customer base of over 1,600 businesses in over 28 countries operating in 100+ cities
  • Booked over 20 million guests
  • Processed over $600 million in prepaid reservations
  • Named one of Fast Company’s Most Innovative companies
  • Won Chicago Tribune's "Game Changer" Award for industry innovation

Job description

Tock is looking for an experienced and motivated Territory Account Executive to join our growing team. As a member of Tock's growing sales organization, you'll be part of a dynamic group, working alongside some of the world’s best Chefs, accomplished entrepreneurs, and world famous restaurant owners. The ideal candidate is interested in working in a startup environment and is excited about the restaurant and hospitality industry.

You will continuously build a high-quality, strategic pipeline to drive the adoption of Tock to customers. As a TAE, you will be responsible for managing the end-to-end sales process; lead generation, solution demoing, negotiation, and hand-off to our implementation team to ensure customer success.

What we're looking for

  • 3+ years selling software (SaaS experience preferred)
  • Proven track record of meeting and/or exceeding sales quotas
  • Proven negotiation skills
  • Knowledge of restaurant operations
  • Excellent written and verbal communication skills
  • Strong work ethic and high level of professionalism
  • Experience using Salesforce to manage pipeline
  • Bachelor’s Degree

What you’ll do

  • Pitch Tock to replace and improve current reservation systems
  • Meet and exceed sales revenue goals and overall business objectives
  • Manage the entire sales process from lead generation to contract negotiation
  • Become a Tock product expert to lead online and onsite product demonstrations
  • Build your territory pipeline of prospects through cold-calling, internet search, and professional networking
  • Manage complex sales and develop strategic plans
  • Organize and manage daily activity within Salesforce
  • Collaborate with Tock’s Account Management team to ensure expectations set during the sales process are achieved during implementation

What we offer

  • Competitive salary
  • Full benefits (medical, dental, vision), 401k
  • Paid time off
  • Paid parental leave
  • Free daily lunch
  • Nitro coffee on tap

Interested?

Please submit your resume and cover letter, letting us know why you're interested in Tock, using the link below.
Apply now