Senior Test / QA Engineer — Chicago, IL

About Tock

Tock is reimagining how chefs, restaurants, and wineries across the world run their businesses and manage reservations.

Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Knowing there had to be a solution, Nick started work on a new reservation system. The homemade platform was a success, nearly eliminating no-shows and dramatically improving the guest experience. Soon after, Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust platform to change the way people dine.

Tock’s explosive growth (as of June 2019):

  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 23 countries operating in 100+ cities
  • Has now processed over half a billion dollars in prepaid reservations

About the position

We’re looking for our first Senior Test / QA Engineer hire to join our team to help build fast, easy and beautiful tools for thousands of restaurants. As a Senior Test / QA Engineer, you will work directly with the product designers and software engineers in the team to test and deploy our frontend and backend services, build and maintain high-quality reusable component testing framework on HTML5, CSS and JavaScript on the frontend and Java in the back. You will bring to the team industry best practices around automated, regression testing and ensure high-quality and high-velocity product launches.

People who do well on this team are self-motivated with a passion for the problems we’re out to solve and how technology can help. We look for individuals with a deep knowledge of HTML, CSS, JavaScript and Java and those who are ready to champion our web-based and mobile-first philosophy. Our team is pretty small (almost a dozen engineers and a few designers), and undergoing exponential growth, so there's a great opportunity for you to make a difference.

What you will be doing

  • You will review functional requirements with Business/Operational team to ensure completeness and to remove any ambiguity.
  • You will collaborate with Business, Operations, Developers and Designers to develop effective testing strategies for the product.
  • You will build and maintain the test suites and ensure high-velocity, high-quality production pushes using automated and manual tests.
  • You will assist account management and support teams in reproducing customer issues.
  • You will manage and track product defects and provide reports to product leads.
  • You will adhere to all guidelines around handling PII and PCI data.
  • You will adhere to all guidelines around WCAG 2.1 AA for frontend facing applications.
  • You will be a generalist who will work on multiple products as needed, whether it is our customer-facing dashboard or guest-facing consumer site.
  • Experience with TypeScript, SASS, Node.JS, Java would be a plus.
  • You’ll contribute to core team culture and contribute code to efforts across a fast-growing company.
  • You’ll support, maintain and upgrade code and participate in necessary testing and implementation of a complex system.

What we’re looking for

  • At least 3 years of experience with as a QA or Test Engineer. Experience being a tech-lead or project management is a plus.
  • Understand all parts of a modern web-based application stack from Frontend, Backend to Production.
  • A specialist in QA and automated testing tools in web based frontends and java servers.
  • A self-motivated individual who works well with little direction.
  • Enjoys being part of a team that works and learns together.
  • Has excellent written and verbal communication skills.
  • Prefers to experiment and use data to drive decision making.
  • Loves making and building things as part of a growing team.

What we offer

  • Competitive salary
  • Full benefits (medical, dental, vision), 401k
  • Pre-tax transit benefit
  • Paid time off
  • Paid parental leave
  • Free daily lunch
  • Nitro coffee on tap


Please submit your resume and cover letter, letting us know why you're interested in Tock, using the link below.
Apply now