The Walk-In Waitlist
Allow guests to secure a place in line without making a reservation. They can view the number of parties ahead, so they know exactly where they stand.
Send a customizable SMS text when the table is ready, almost ready, or if it’s running behind. Guests can confirm or leave the waitlist with the touch of a button.
Control the door
Need to hit pause? Easily toggle the walk-in waitlist on or off at any time during service. Tock works to ensure the door never gets overwhelmed.
The Reservation Waitlist
Sold-out experience? Guests can use the Reservation Requests Waitlist to add their information. Should availability occur, your team can invite them to book.
Offer seamless hospitality
Fulfill waitlist requests and delight diners with the click of a button. Guests can add notes, like desired times, seating preferences, or dietary restrictions.
Manage guests your way
See a VIP or a regular on the waitlist? Tock gives you the ability to send invitations to book to your priority guests first.Request a demo
All the tools you need to succeed
Online or offline walk-in waitlist
Guest submitted notes/requests
Showcase wait times
Turn waitlist on/off at anytime
Automated SMS notifications
Reservation requests waitlists