Navigating the realm of restaurant operations can be challenging, especially when launching a new restaurant while simultaneously implementing a reservation system. At Tock, we understand new restaurants’ unique needs and challenges. That’s why we have carefully crafted our onboarding experience to support your business every step of the way.
With Tock, you can rest assured that you are not merely adopting a new reservation system but partnering with a company committed to your success. Below are some ways we make onboarding easy for new restaurants.
Guided onboarding
You’ve got enough on your plate to stress about while opening a new restaurant. Let Tock take some of the pressure off.
Tock assigns you a dedicated implementation manager to guide you through onboarding. They work closely with your team to establish your onboarding goals and help you understand how to use Tock to its fullest potential to drive growth.
Customized set-up to suit your needs
Your implementation manager will collaborate with your team to configure your Tock dashboard. From blocking specific tables to setting up in-house-only events, we’ll ensure Tock’s functionalities perfectly align with your business requirements.
Comprehensive staff training
Tock offers comprehensive training sessions designed to quickly get your entire team up to speed. We cover everything from front-of-house operations to back-of-house management, ensuring your staff feels confident using Tock to deliver exceptional dining experiences.
Post-onboarding support
Once set-up is complete, Tock continues to provide comprehensive support. We offer free webinars, additional training via Tock Academy, and 365-day world-class customer support. We’re not just here to help you get started but to ensure your long-term success.
Ready to make onboarding a breeze? Contact us today to learn how Tock can support your team and business goals.
