Tock Support
Achieve more with best-in-class support
Tock’s customer service team works with some of the best restaurants in the world. Manage and grow your business at every stage with data-driven insights and high-touch support.
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Get up and running with ease
Whether you’re opening a new business or transitioning from another system, Tock’s support team will ensure you don’t miss a beat. Onboarding is fast and easy.
Maintain your data and your covers
You’ve worked hard to build a guest network. Easily transfer over all of your information and data, and get your offerings live quickly.
World-class support
You work nights and weekends. So we do. Get fast responses when you need them from a knowledgeable team of hospitality experts.
Chargeback coverage & fraud prevention
Credit card disputes take time you don’t have. With the help of Tock’s dedicated fraud prevention team, you’re protected for up to $25k.
Grow with Tock
Tock adapts to the ever-changing demands of the hospitality industry, enabling you to navigate challenges with confidence and make the best decisions for your business.
All the tools you need to succeed
Chat support from your dashboard
Continued support with Tock Academy
Email and phone support
Monthly webinars
Help center articles
Seamless onboarding and data transfer
Dedicated account manager
Explore Tock's other key features...
Offerings
- Reservations
Free, Prepaid, and Deposits
- Experiences
Sell what makes your business unique
- Events
A complete event ticketing system
- Takeout
Pickup and delivery, alongside reservations
- Waitlist
Utilize long-term requests and fill last-minute cancellations
Operations
- Table & service management
Pickup and delivery, alongside reservations
- Guest data & reports
For better hospitality and smarter marketing
- Integrations
Toast, Google, Instagram, & more
