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Tock Support

Achieve more with best-in-class support

Tock’s customer service team works with some of the best restaurants in the world. Manage and grow your business at every stage with data-driven insights and high-touch support.

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  • Get up and running with ease

    Whether you’re opening a new business or transitioning from another system, Tock’s support team will ensure you don’t miss a beat. Onboarding is fast and easy.

  • Maintain your data and your covers

    You’ve worked hard to build a guest network. Easily transfer over all of your information and data, and get your offerings live quickly.

  • World-class support

    You work nights and weekends. So we do. Get fast responses when you need them from a knowledgeable team of hospitality experts.

  • Chargeback coverage & fraud prevention

    Credit card disputes take time you don’t have. With the help of Tock’s dedicated fraud prevention team, you’re protected for up to $25k.

  • Grow with Tock

    Tock adapts to the ever-changing demands of the hospitality industry, enabling you to navigate challenges with confidence and make the best decisions for your business.

All the tools you need to succeed

  • Chat support from your dashboard

  • Continued support with Tock Academy

  • Email and phone support

  • Monthly webinars

  • Help center articles

  • Seamless onboarding and data transfer

  • Dedicated account manager

Tock office space with employees walking and taking meetings

Explore Tock's other key features...

Offerings

Operations

Resources to run a better business

  • Cover Image for The Restaurant Playbook for Profitable Holiday Experiences

    The Restaurant Playbook for Profitable Holiday Experiences

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  • Cover Image for Deck the Halls and Fill the Seats: Eight Restaurant Strategies for Holiday Success.

    Deck the Halls and Fill the Seats: Eight Restaurant Strategies for Holiday Success.

    Read More
  • Cover Image for How Kalahari Resorts & Conventions Drove Over 25K Covers Using Tock

    How Kalahari Resorts & Conventions Drove Over 25K Covers Using Tock

    Read More

Let's Chat

Schedule a demo. We can discuss your needs and show you how Tock can help your business.

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